Privacy Policy

This Application collects some Personal Data of its Users.

Owner of the Data Treatment

Interservice S.p.A. – VAT N. 01933430223

Holder’s email address: info@interservice.tn.it

Types of Data Collected

Owner of the Data Treatment

Among the Personal Data collected by this Application, either independently or through third parties, are: Cookie, Usage Data, phone number, name and email.

Full details of each type of data collected are provided in the relevant sections of this privacy policy or by means of specific information texts displayed prior to the collection of the data itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In the cases in which this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who are unsure of what Data is mandatory are encouraged to contact the Data Controller. Any use of Cookies – or other tracking tools – by this Application or by the owners of third party services used by this Application, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he/she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

Legal basis of the treatment

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opts out”) of such processing. However, this does not apply if the processing of Personal Data is governed by European Personal Data protection legislation;
  • the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
  • the processing is necessary to comply with a legal obligation to which the Controller is subject;
  • the processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Data Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Owner or of third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

Location

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, please contact the Owner.
Your Personal Data may be transferred to a country other than the one in which you are located. To obtain further information on the location of the processing, the User may refer to the section on details of the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or formed by two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

In the event that one of the transfers just described takes place, the User may refer to the respective sections of this document or request information from the Controller by contacting him at the contact details given at the beginning.

Preservation period

Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of such contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.
  • When processing is based on the User’s consent, the Data Controller may retain the Personal Data longer until such consent is revoked. In addition, the Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
  • At the end of the storage period, the Personal Data will be deleted. Therefore, at the expiry of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purposes of Data Processing

User Data is collected to enable the Owner to provide its Services, as well as for the following purposes: Statistics and Contacting the User.

To obtain further detailed information on the purposes of processing and the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.

Personal Data Processing Details

Contacting the User

Contact by phone (this Application)
Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Application, as well as to fulfill support requests.
Personal data collected: phone number.

Contact form (this Application)
The User, by filling out the contact form with his or her data, consents to their use to respond to requests for information, quotes, or any other nature indicated in the header of the form.
Personal data collected: email and name.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use Personal Information to contextualize and personalize ads in its ad network. Personal Data Collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield Adherent.

User Rights

Users may exercise certain rights with respect to the Data processed by the Data Controller.
In particular, the User has the right to:

  • withdraw consent at any time. The User may revoke the consent to the processing of their Personal Data previously expressed.
  • oppose the processing of their data. You may object to the processing of your Data when it is done on a legal basis other than consent. Further details on the right to object are provided in the section below.
  • access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User may verify the correctness of his Data and request that it be updated or corrected.
  • obtain the limitation of the treatment. When certain conditions are met, the User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.
  • obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User may request the cancellation of their Data by the Data Controller.
  • receive their Data or have them transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, a contract to which the User is a party or contractual measures related thereto.
  • propose a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Details of the right to object

When Personal Data is processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that if their Data is processed for direct marketing purposes, they may object to the processing without providing any reasons. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise your rights

In order to exercise the User’s rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Owner as soon as possible, in any case within one month.

More information about the treatment

Defense in court

The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory phases of such proceedings in order to defend against abuses in the use of this Application or related Services by the User. The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific disclosures

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance For operation and maintenance purposes, this Application and any third party services used by it may collect system logs, i.e. files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to "Do Not Track" requests

This Application does not support “Do Not Track” requests. To find out whether any third party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Data Controller. Therefore, please check this page regularly, referring to the last modification date indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information collected automatically through this Application (including by third party applications integrated into this Application), including: IP addresses or domain names of computers used by the User who connects to this Application, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.). ) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User

The individual using this Application who, unless otherwise specified, is the Data Subject.

Interested

The individual to whom the Personal Data relates.

Data Processor (or Manager)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Data Controller, as set forth in this privacy policy.

Data Controller (or Holder)

The natural or legal person, public authority, service or other body which, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool by which Users’ Personal Data are collected and processed.

Service

The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference in this document to the European Union shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookie

Small portion of data stored within the User’s device.

Legal references

This privacy policy is written on the basis of multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to this Application.